Privacy policy

Last updated: December 2026

This Privacy Policy sets out how MUNDANE ARMOR (“we”, “our”, or “the Company”) collects, uses, and protects your personal information through our website operated and hosted via the Shopify platform.
We are committed to safeguarding your data in accordance with the Personal Information Protection Act (PIPA) of the Republic of Korea, EU General Data Protection Regulation (GDPR), and other applicable global privacy laws.

By accessing or using this Site, you consent to the practices described in this Privacy Policy.

1. PURPOSE OF PERSONAL INFORMATION COLLECTION
We collect only the minimum information necessary for the following purposes:
• Order Processing and Delivery: Fulfilling orders, processing payments, handling shipping, returns, and refunds
• Customer Account Management: Account verification, customer service, communications, and user authentication
• Marketing and Service Improvement: Sending updates and promotional content, tailored experiences, and statistical analysis
• Fraud Prevention: Monitoring suspicious behavior and blocking fraudulent transactions

2. TYPES OF PERSONAL INFORMATION COLLECTED
Depending on your interaction with the Site, we may collect the following information:
• Full name, shipping and billing address, phone number, email
• Order and transaction history
• Login credentials (if account is created)
• IP address, browser and device information, usage data
• Cookies and tracking data (see Section 8)
This information is collected through checkout, account registration, contact forms, cookies, pixels, or integrations with Shopify and our payment gateways.

3. STORAGE AND RETENTION OF PERSONAL INFORMATION
We retain personal data only as long as necessary for the purposes described or as required by applicable law:
• Contract and cancellation records: 5 years
• Payment and product supply records: 5 years
• Consumer complaints and dispute records: 3 years
Upon expiration of the retention period, your data is securely deleted or irreversibly anonymized using industry-standard methods.

4. DATA HOSTING AND INTERNATIONAL TRANSFER
Our website is hosted by Shopify Inc., with servers primarily located in Canada and the United States.
For global transactions, cross-border payment gateways (such as PayPal and Eximbay) and logistics partners may process your personal data to facilitate payment, duties, taxes, and delivery. 
We implement appropriate safeguards, including Standard Contractual Clauses (SCCs), to ensure your data remains protected when transferred internationally.

5. PROVISION AND DELEGATION OF PERSONAL DATA
We do not sell or disclose your personal data to third parties without your consent. However, we may share data with trusted partners solely to provide and improve our services:
• Delivery providers: Lotte Global Logistics, CJ Logistics, Korea Post (EMS / K-Packet), Qxpress, DHL, FedEx, and local courier/postal partners
• Payment processors: PortOne (for domestic payments), Eximbay, and PayPal (for international payments)
• Platform providers: Shopify Inc.
• Marketing tools: Meta, Google
All partners are contractually obligated to handle your data securely and lawfully.

6. YOUR RIGHTS (GLOBAL USERS & EU/US RESIDENTS)
Depending on your location, you may have the following rights regarding your data:
• Access, correct, or delete your personal data
• Withdraw consent or object to direct marketing
• Restrict data processing or request data portability
To exercise any of these rights, contact us at support@mundanearmor.com. We may require verification of your identity.

7. PROTECTION OF CHILDREN’S DATA
Our services are not directed at individuals under the age of 14 (or the legal age of majority in your jurisdiction).
If we become aware of personal data collected from minors without verified parental consent, we will promptly delete the data.

8. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies (including Google Analytics and Meta Pixel) to:
• Manage user sessions and shopping carts
• Store language and region preferences
• Analyze site traffic and user behavior
• Deliver targeted advertising (with your consent)

You can manage or disable cookies through your browser settings or opt out of targeted advertising via Google and Meta Ad Preferences.

9. DATA SECURITY
We employ industry-standard security practices, including SSL encryption and secure Shopify infrastructure, to protect your personal information. While we take all reasonable precautions, no internet transmission is completely immune to risk. Please protect your account credentials.

10. CONTACT INFORMATION
For inquiries regarding personal data or this Privacy Policy, please contact:

MUNDANE ARMOR
Data Protection Officer: Sanghyun Park
Email: support@mundanearmor.com